Terms and conditions of sale
Last updated: November 2025.
Article 1 – Legal information
This website, accessible at www.monolithestudios.com (the “Site”), is operated by: Monolithe Studios, a company with a capital of 10,000 euros, registered with the Paris Trade and Companies Register under number RCS PARIS 992 466 474, with its registered office located at 1 avenue Ingres, 75016 PARIS, represented by Emilie Hurt duly authorized.
(Hereinafter referred to as the “Operator”).
The Operator’s individual VAT number is: FR51992466474.
The Site is hosted by Shopify Inc., located at Google LLC 1600 Amphitheatre Parkway Mountain View, CA 94043 USA, (telephone or email contact: (+1) 650 253 0000).
The Director of Publication of the Site is Emilie Hurt.
The Operator can be contacted at the following email address: contact@monolithestudios.com.
Article 2 – General provisions regarding these terms and conditions
The terms and conditions of sale (the “Terms and Conditions of Sale” or “TCS”) apply exclusively to the online sale of products offered by the Operator on the website.
The TCS are made available to customers on the Site where they can be directly viewed and can also be sent upon request by any means.
The TCS are binding on the customer, who acknowledges, by checking a box or clicking the designated button, that they have read and accepted them before placing an order. Confirmation of the order constitutes the customer’s acceptance of the TCS in effect on the day of the order, which are stored and reproducible by the Operator.
Article 3 – Product description
The Site is an online sales website for costume jewelry (hereinafter “Product(s)”) open to any individual or legal entity using the Site (the “Customer”).
The Products presented on the Site each have a description (provided by the supplier or accessible on the manufacturer’s website via a link on the Site) mentioning their essential characteristics. Photographs illustrating the Products, if any, do not constitute a contractual document. The Product’s user manual, if essential, is available on the Site or provided no later than upon delivery. The Products comply with the applicable French law.
The Customer is responsible for the conditions and consequences of accessing the Site, notably via the Internet. Such access may involve fees charged by technical providers, including Internet service providers, which are the Customer’s responsibility. Moreover, the Customer must provide and be fully responsible for the equipment necessary to access the Site.
The Customer acknowledges having verified that the computer configuration they use is secure and functional.
Article 4 – Creation of a customer account
To place an order on the Site, the Customer must first create a personal customer account. Once created, to access it, the Customer must log in using their username and secret, personal, and confidential password. It is the Customer’s responsibility not to share their username and password in accordance with the Personal Data provisions of these Terms and Conditions. Each Customer agrees to keep the data, particularly their username and password, strictly confidential, acknowledging they are solely responsible for access to the Service using their credentials, except in cases of proven fraud. Each Customer also agrees to immediately inform the Operator in the event of loss, theft, or fraudulent use of their username and/or password.
After creating their personal account, the Customer will receive a confirmation email.
Upon registration, the Customer agrees to:
Provide real, accurate, and up-to-date information at the time of entry in the registration form, and not use false names or addresses, or names or addresses without authorization.
Keep the registration data up to date to ensure its accuracy and validity at all times.
The Customer also agrees not to make available or distribute illegal or reprehensible information (such as defamatory content or identity theft) or harmful content (such as viruses). Otherwise, the Operator may suspend or terminate the Customer’s access to the Site at their sole fault.
Article 5 – Orders
The Operator strives to ensure optimal availability of its Products. Product offers are valid while stocks last.
If despite the Operator’s best efforts, a Product is unavailable after the Customer’s order, the Operator will inform the Customer by email as soon as possible, and the Customer may choose between:
- delivery of a Product of equivalent quality and price to the one initially ordered,
- or refund of the Product price no later than thirty (30) days after payment of any amounts already paid.
It is agreed that, aside from refunding the unavailable Product, if this option is requested by the Customer, the Operator is not liable for any cancellation compensation, unless non-performance of the contract is attributable to them.
Except as otherwise stated in these Terms and Conditions, and without prejudice to the statutory right of withdrawal, Customer orders are firm and final.
When placing an order, the Customer must select the chosen Products, add them to their cart indicating the selected Products and desired quantities. The Customer can review their order details and total price and go back to previous pages to correct the cart before validation.
The Customer agrees to read the TCS in effect at the time before accepting them and confirming the delivery and withdrawal fees before payment. Order confirmation constitutes acceptance of the TCS and forms the contract.
Contractual information related to the order (including the order number) will be confirmed by email in a timely manner and at the latest upon delivery. The Operator strongly recommends that the Customer print and/or store this confirmation on a reliable and durable medium as proof. A digital invoice is available in the “my account” area. The Operator also recommends printing and/or storing this invoice on a reliable and durable medium as proof.
Any email sent to the Customer regarding an order will be sent to the email address used to log into their account.
The Operator reserves the right not to validate the Customer’s order for any legitimate reason, notably if:
- the Customer does not comply with the Terms in effect at the time of the order;
- the Customer’s order history shows amounts due for previous orders;
- a previous order of the Customer is the subject of an ongoing dispute;
- the Customer has not responded to a confirmation request sent by the Operator.
The Operator archives Product sale contracts according to applicable law. Upon request to contact@monolithestudios.com, the Operator will provide a copy of the requested contract.
Any modification of the order by the Customer after confirmation is subject to the Operator’s approval.
Information provided by the Customer when placing the order (such as name and delivery address) is binding. The Operator cannot be held liable for any error during order placement that prevents or delays delivery.
The Customer declares they have full legal capacity to commit under these Terms.
Registration is open to adults and minors under parental supervision. Registration on behalf of third parties is only allowed if properly authorized. Registration is strictly personal.
In case of breach of these Terms by the Customer, the Operator reserves the right to terminate the Customer’s account without notice.
Article 6 – Payment methods and security
The Customer expressly acknowledges that any order placed on the Site is an order with an obligation to pay, requiring payment for the Product ordered.
The Operator reserves the right to verify payment validity before shipping the order by any necessary means.
The Operator uses Shopify Payment as the online payment solution.
Orders can be paid using the following method: bank card payment.
Payment is made directly on the bank’s secure servers; Customer banking details do not transit through the Site. Payment details are protected by SSL encryption. Payment is recorded and validated upon bank approval. The Customer’s account is debited only when (i) card details are verified and (ii) the debit is accepted by the issuing bank. Failure to debit the amount will nullify the sale. Cards may be declined if expired, exceeding spending limits, or incorrect details.
During verification, the Operator may request any documents necessary to finalize the order. These documents will not be used for any other purpose.
Article 7 – Payment of the price
Product prices are in euros, all taxes included (TTC), excluding delivery and transport costs. Promotional prices apply during the advertised promotion period.
Prices are payable exclusively in euros (€) and are due in full upon order confirmation. Prices include any discounts the Operator grants.
Delivery or transport fees, if applicable, are added to the Product price and shown separately before order validation. The total amount due and its breakdown are displayed on the order confirmation page.
Article 8 – Formation of the contract
The contract between the Operator and the Customer is formed when the Customer sends order confirmation.
The Customer acknowledges the “double-click” procedure: after selecting Products and checking their cart, they validate the order by clicking “I confirm my order,” accept the TCS, click the “Payment” button, and provide payment details. The double-click constitutes an electronic signature, equivalent to a handwritten signature.
The Operator archives communications, orders, and invoices on a reliable and durable medium as evidence of the contract. Unless proven otherwise, records maintained by the Operator constitute proof of all transactions.
The order can be canceled by the Customer by registered letter with acknowledgment of receipt or other durable medium in cases of:
- non-compliant Product delivery;
- delivery exceeding the maximum date in the order, or within 30 days if no date is specified, after a reasonable additional period requested to the Operator;
- unjustified price increase not due to a technical modification imposed by authorities.
The order can be canceled by the Operator in cases of:
- refusal to take delivery;
- non-payment of the price (or balance) at delivery.
Article 9 – Retention of title
The Operator remains the exclusive owner of Products until full payment, including any shipping costs.
Article 10 – Shipping and delivery
Online sales are reserved for consumers residing in France or, if applicable, EU member states, for deliveries in these areas.
Delivery means transfer of physical possession or control of the Product.
The Operator offers different delivery options depending on the Product type: relay point or home delivery via Mondial Relay.
Shipping fees are as indicated at checkout and accepted upon order validation.
The Operator undertakes to deliver Products within thirty (30) days after order receipt. Delivery times are indicated in business days and include preparation, shipment, and carrier time.
Products will be delivered to the address provided by the Customer, who is responsible for its accuracy. The Operator is not liable for errors in the provided address.
Delivery may require signing a receipt. No deliveries to P.O. boxes. Customers must verify Products are correct, sealed, and undamaged. Claims not noted on the delivery slip are not accepted.
Article 11 – Right of withdrawal
If a Product does not satisfy the Customer, it may be returned within fourteen (14) days from receipt.
To exercise this right, the Customer must send an email to contact@monolithestudios.com. The Operator will acknowledge receipt.
Returned Products must be in original packaging, unused, clean, and complete. The return package must include a letter with the Customer’s details, order number, and original invoice.
The Operator will refund the Product price within fourteen (14) days of receipt of the Product and all necessary elements, using the same payment method. Refunds for gift vouchers will be made accordingly.
Exceptions under Article L.221-28 of the Consumer Code apply, e.g., customized or perishable goods.
Article 12 – Customer service
The Customer can contact the Operator at contact@monolithestudios.com with name, phone number, request subject, and order number.
Article 13 – Intellectual property and site license
The Operator owns all elements on the Site (text, images, videos, logos, designs, software, trademarks, database, etc.), protected by French and international law.
No element may be modified, reproduced, copied, sold, transmitted, published, distributed, stored, used, rented, or exploited without prior written authorization. The Customer is solely responsible for unauthorized use.
The Operator may take legal action against violators.
Article 14 – Liability and warranty
The Operator is not liable for non-performance due to the Customer, force majeure, or unforeseen acts by third parties.
The Customer acknowledges that Internet characteristics do not guarantee security, availability, or data integrity. The Operator does not guarantee uninterrupted operation. Temporary interruptions may occur for maintenance, updates, or content improvements.
The Operator is not liable for misuse of the Site by Customers or for direct or indirect damages. The Operator is protected from claims arising from Customer misrepresentation or behavior toward third parties. Customers agree to indemnify the Operator for related costs.
Products benefit from statutory conformity warranty (Articles L. 217-4 et seq.) and hidden defects warranty (Articles 1641-1649 Civil Code).
Under the statutory conformity warranty, the Customer has two (2) years from delivery to act and may choose repair or replacement. The Customer is exempt from proving the defect within 24 months (except second-hand goods).
Hidden defect claims allow either contract cancellation or price reduction.
[Articles L.217-3 to L.217-12 and Civil Code 1641, 1644, 1648 are reproduced as per French law.]
Article 15 – Personal data
For information on personal data use, see the Privacy Policy on the Site.
Article 16 – Hyperlinks
External links on the Site are provided for convenience. Use of these links is at the Customer’s risk. The Operator does not control or endorse third-party site content.
The Customer cannot create hyperlinks to the Site without prior written consent.
Article 17 – References
The Customer authorizes the Operator to mention their name or logo as a reference in communications (brochures, website, press releases, internal communications, etc.).
Article 18 – General provisions
Entire agreement:
These Terms constitute the full agreement between the Customer and Operator. If any provision is invalid, the others remain effective.
Modification:
The Operator may modify the Site or Terms at any time without notice. Customers must refer to the TCS before using the Site.
Claims – Mediation:
The Operator aims to resolve disputes amicably. If unresolved after 10 days, disputes may be submitted to a mediator. Participation is voluntary.
Governing law:
French law applies.
Acceptance:
The Customer acknowledges reading and accepting these Terms when registering on the Site. The TCS in effect at the time of the order apply, and changes do not affect previous orders without explicit Customer consent.